Privacy Policy

Introduction

This Privacy Policy explains how AI Caribou ("we", "us") collects, uses, and shares information when you use our website and services (the "Service").

Information Collection and Use

We collect the following types of information to operate and improve the Service:

1. Account Information

   • What we collect: email address and basic profile information you provide.
   • Purpose: to create and manage your account, authenticate you, and provide support.

2. Usage Details

   • What we collect: service usage data (e.g., pages visited, feature usage, error logs).
   • Purpose: to maintain reliability, prevent abuse, and improve the Service.

3. Device Information

   • What we collect: device and browser information (e.g., OS, browser version, IP-derived region at a coarse level).
   • Purpose: to secure the Service and ensure compatibility.

4. Cookies

   • What we collect: cookies or similar technologies for authentication and preferences (e.g., theme, language).
   • Purpose: to keep you signed in and improve your experience.

5. Payment and Billing Information

   • What we collect: limited billing information needed to provide your subscription or credit purchases.
   • Note: payment processing is handled by our payment providers. We do not store full credit card numbers on our servers.

6. Content You Submit

   • What we collect: text you send to the Service (e.g., chat prompts and files you upload, if any).
   • Purpose: to generate responses, provide history, and debug issues when necessary.

Data Storage and Security

We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no security measures are perfect and we cannot guarantee absolute security.

Information Sharing and Disclosure

We do not sell your personal information. We may share information:

• With service providers that help us operate the Service (e.g., hosting, analytics, email delivery, payment processing), under appropriate safeguards.
• To comply with law, respond to lawful requests, or protect rights, safety, and security.
• In connection with a business transfer (e.g., merger, acquisition), subject to this policy.

Changes to This Policy

We may update this policy from time to time. We will post the updated version on this page and update the effective date above.

Contact Us

If you have questions about this Privacy Policy, contact us:

Website: aicaribou.com
Email: [email protected]